PRIVACY POLICY
Bear Creek Design Co. Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.bearcreekdc.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, and phone number. We refer to this information as “Order Information.” We do not store credit card information.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services, advertising and marketing.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
NEWSLETTER
The Site offers the User the opportunity to subscribe to newsletters. The newsletter provides the User periodically with information about Bear Creek Design Co. services. To receive the newsletter, Bear Creek Design Co. requires a valid email address. Bear Creek Design Co. will review the email address provided for the purpose of determining whether the User is, in fact, the owner of the email address provided or whether the actual owner of said address is authorised to receive the newsletter. When subscribing to Bear Creek Design Co.’s newsletter, your IP address, as well as the date and time of subscription, will be stored. This serves to protect Bear Creek Design Co. in the event a third party improperly and without Bear Creek Design Co.’s knowledge makes use of the User’s email address to subscribe to the newsletter. Bear Creek Design Co. will not collect any other data. The data thereby collected is used solely for the purpose of receiving the newsletter. No data is transferred to third parties. The User may cancel their subscription to the newsletter at any time. The User will find additional details in the email confirming the User’s subscription as well as in each newsletter.
CONTACTING Bear Creek Design Co.
On the Site, the User has the ability to contact Bear Creek Design Co. either by email and/or by using a contact form. In such event, information provided by the User is stored for the purpose of facilitating communications with the User. No data is transferred to third parties. Nor is any of this information matched to any information that may be collected by other components of the Site.
POSTING COMMENTS
On the Site, Bear Creek Design Co. offers the User the opportunity to post comments about individual articles. For this purpose, the IP address of the User/internet connection subscriber is stored. This information is stored for Bear Creek Design Co. security in the event the author through his/her comments infringes against third party rights and/or unlawful content is entered. Consequently, Bear Creek Design Co. has a direct interest in the author’s stored data, particularly since Bear Creek Design Co. may be potentially liable for such violations. No data is transferred to third parties. Nor is any of this information matched to any information that may be collected by other components of the Site.
USE OF GOOGLE ANALYTICS WITH ANONYMISATION
The Site uses Google Analytics, a web analysis service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as “Google“. Google Analytics employs so-called “cookies“, text files that are stored on the User’s computer in order to facilitate an analysis of the User’s use of the Site.
The information generated by these cookies, such as time, place and frequency of the User’s visits to the Site, including IP address, is transmitted to Google’s location in the US and stored there.
Bear Creek Design Co. uses Google Analytics with an IP anonymisation feature on the Site. In doing so, Google abbreviates and thereby anonymises the User’s IP address before transferring it from member states of the European Union or signatory states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.
Google states that it will never associate the User’s IP address with other data held by Google. The User can prevent cookies from being installed by adjusting browser settings accordingly. The User should be aware, however, that by doing so some functionality of the Site may be limited.
Bear Creek Design Co.’s legitimate interest in data processing also lies in these purposes. The legal basis for the use of Google Analytics is § 15 para. 3 TMG and Art. 6 para. 1 lit. f GDPR. The data sent by Bear Creek Design Co. and linked to cookies, user-identifiers (e.g. User-IDs) or advertising-identifiers are automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month. For more information on terms of use and data protection, please visit https://www.google.com/analytics/terms/gb.html, or https://policies.google.com/?hl=en.
Google also offers a disabling option for the most common browsers, thus providing the User with greater control over the data which is collected and processed by Google. If the User enables this option, no information regarding the User’s visit to the Site is transmitted to Google Analytics. However, the activation does not prevent the transmission of information to Bear Creek Design Co. or to any other web analytics services Bear Creek Design Co. may use. For more information about the disabling option provided by Google, and how to enable this option, visit https://tools.google.com/dlpage/gaoptout?hl=en
Alternatively, the User can disable the future analysis of the User’s visit to the Site by Google Analytics, by “clicking” on the link below. By clicking on the link, a so-called “opt-out cookie” is configured, which means that the analysis of the User’s visit to the Site will be prevented in the future:
Enable the “Opt-out Cookie” for Google Analytics.
Please note that deleting cookies in the browser settings, may also delete the opt-out cookie and its re-activation may become necessary.
Use of reCAPTCHA
In order to protect input forms on the Site, Bear Creek Design Co. uses the “reCAPTCHA” service of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter “Google.” By means of this service, it can be distinguished whether the corresponding input is of human origin or is created improperly by automated machine processing.
To Bear Creek Design Co.’s knowledge, the referrer URL, the IP address, the behaviour of the website visitors, information about the operating system, browser and length of stay, cookies, display instructions and scripts, user input behaviour and mouse movements in the “reCAPTCHA” checkbox are conveyed to “Google”.
Google uses the information obtained, among other things, to digitise books and other printed matter as well as to optimise services such as Google Street View and Google Maps (e.g. house number and street name recognition).
The IP address provided as part of “reCAPTCHA” is not merged with other data from Google unless the User is logged into their Google Account at the time the “reCAPTCHA” plug-in is used. If the User wants to prevent this transmission and storage of data by “Google” about the User and their behaviour on the Site, the User must log out of “Google” before their visit the Site or before using the reCAPTCHA plug-in.
The use of the “reCAPTCHA” service is according to the Google Terms of Use:
https://www.google.com/intl/de/policies/privacy/.
USE OF PINTEREST
The site employs the services of pinterest.com. Pinterest.com is a service of Pinterest, Inc., 808 Brannan St, San Francisco, CA 94103, USA. Through the “Pin it“ button integrated into the Site, Pinterest is informed that the User has accessed that particular page of the Site. If the User is logged into Pinterest, Pinterest can associate the User’s visit to the Site with the User’s Pinterest account and thereby create a link to the data collected. Pinterest stores the data that is transferred through clicks on “Pin it“ buttons. More information with respect to the purpose and extent of data collected, how it is processed and used as well as the User’s rights in this regard and what settings can be used to protect the User’s privacy by consulting the Pinterest data protection policy, can be accessed at http://pinterest.com/about/privacy/.
To prevent Pinterest from associating the User’s visit to the Site to their Pinterest account, the User must first log out of their Pinterest account before visiting the Site.
USE OF Visitor Analytics
Visitor Analytics is a simple website analytics service which measures the traffic and visitors' general details of the customers' websites. Collecting these statistics, a website can make their visitors' experience better (e.g. which pages they visit and when, where they are approximately located, where does a user land first or if they are coming from a specific referral).
Basically, as a website owner using Visitor Analytics, we are using cookies to collect data about visitors' device type and screen size, approximate location, browser, OS, IPs, page visits, bounce rate, conversions and popular content on the website. All this data is pseudonymized and Visitor Analytics will never use the collected data to identify individual users or to match it with additional information on an individual user. Each visitor has control over the cookies placement.
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How to control cookies
You can control and/or delete cookies as you wish by checking your browser settings on each device - for details, see aboutcookies.org.
For further information, please check Visitor Analytics’ Terms Of Use, Cookie Information and Opt-Out / Do Not Track.
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USE OF MAILCHIMP
Newsletter Consent
The User will be asked to consent to the use of their personal data to receive the newsletter(s) as follows:
“I have read the privacy policy and I give my consent to data being processed by a service provider located in the United States”.
Newsletter by MailChimp
Bear Creek Design Co. uses MailChimp to send the newsletters to the subscribers. MailChimp is a service provided by The Rocket Science Group, LLC, 512 Means Street, Suite 404, Atlanta, GA 30318, USA.
The data stored when the User registers for the newsletter (email address, name, IP address, and time and date of registration) will be sent to a server operated by The Rocket Science Group in the United States and stored there in accordance with the EU-US Privacy Shield.
Further information about the data protection offered by MailChimp can be found at:
https://mailchimp.com/legal/privacy/
Further information about the EU-US Privacy Shield can be found at:
Die Bundesbeauftragte für den Datenschutz und die Informationsfreiheit
The User may cancel their newsletter subscription and revoke consent to the storage of this data at any time with future effect. For instructions to take this step, please refer to the confirmation email and each newsletter.
NEWSLETTER TRACKING
Bear Creek Design Co.’s newsletter includes so-called web bugs that allow Bear Creek Design Co. to recognize if and when an email has been opened and which links in the email have been clicked by its recipient.
This data is stored so that Bear Creek Design Co. can best align the newsletter to the wishes and interests of the subscribers. Accordingly, the data thus collected is used to send personalized newsletters to each recipient.
The User will be asked to consent to the use of their personal data as follows:
“I agree that my data and my user responses will be stored electronically by newsletter tracking so that I can receive a personalised newsletter. The revocation of the consent to receive the newsletter constitutes a revocation of the consent for the tracking described above.”
By revoking the consent to receive the newsletter, the consent to the aforementioned tracking is revoked.
THE USE OF INSTAGRAM
Bear Creek Design Co. promotes the service Instagram on the Site. Instagram is a service of Instagram Inc. By means of the integrated “Insta” button on the Site, Instagram receives the information that the User has accessed the corresponding page of the Site. If the User is logged into Instagram, Instagram may assign the visit to the Site to their Instagram account and link the data by this means. The data transmitted by clicking the “Insta” button is stored by Instagram. The User can find more information regarding the purpose and scope of data collection, its processing and use, as well as your related rights and settings options for protecting your privacy in the Instagram data protection notice under https://help.instagram.com/155833707900388.
To prevent the User’s visit to the Site from being accessed by their Instagram account, they must log out of their Instagram account before visiting the Site.
USING PAYPAL AS A PAYMENT METHOD
If, while completing an order, the User decides to use PayPal as an online payment service, their contact details will be sent to PayPal during the order process. PayPal is a service from PayPal (Europe) S.à.rl & Cie. SCA, 22-24 Boulevard Royal, L-2449 Luxembourg. PayPal assumes the function of an online payment service and trustee and offers buyer protection services.
The personal data transmitted to PayPal usually includes your first name, last name, address, telephone number, IP address, e-mail address, or other data required to process the order, such as the number of articles ordered, the article number, invoice amount, percentage taxes and invoice details, etc.
This information needs to be transferred to process the order using the User’s chosen payment method, mainly in order to confirm their identity and manage their payment and the customer relationship.
Please note the following, however: PayPal may also pass on the User’s personal data to subcontractors or other affiliates, to the extent necessary for fulfilling the contractual obligations arising from the User’s order or for processing personal data in their order.
Depending on the payment type the User pre-select in their PayPal account, which may include payment by invoice or direct debit, PayPal will transfer the personal data transferred to PayPal to credit agencies. The information transferred serves to identify the User and to verify their creditworthiness with regard to the order placed. Please refer to the PayPal Privacy Policy for more information on the credit agencies PayPal transfers data to and which data is collected, processed, stored and passed on by PayPal: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
USING DIRECT TRANSFER AS A PAYMENT METHOD
Our Payment Service Provider is Sage Pay (formerly Protx) – the largest independent payment service provider (PSP) in the UK and Ireland.
Sage Pay provides a secure payment gateway (Level 1 PCI DSS), processing payments for thousands of online businesses, including ours. It is Sage Pay’s utmost priority to ensure that transaction data is handled in a safe and secure way.
Sage Pay uses a range secure methods such as fraud screening, I.P address blocking and 3D secure. Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards.
Sage Pay is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits. They are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable.
Sage Pay is an active member of the PCI Security Standards Council (PCI SSC) that defines card industry global regulation.
In addition, you know that your session is in a secure encrypted environment when you see https:// in the web address, and/or when you see the locked padlock symbol alongside the URL.
So when buying through our site, you can be sure that you are completely protected.
YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
INFORMATION/CANCELLATION/DELETION
On the basis of the Federal Data Protection Act, the User may contact Bear Creek Design Co. at no cost if the User has questions relating to the collection, processing or use of their personal information, if they wish to request the correction, blocking or deletion of the same, or if they wish to cancel explicitly granted consent. Please note that the User has the right to have incorrect data corrected or to have personal data deleted, where such claim is not barred by any legal obligation to retain this data.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
MINORS
The Site is not intended for individuals under the age of 18.
CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at bearcreekdc@gmail.com or by mail using the details provided below:
33989 Bear Creek Road, Pelkie, Michigan USA
1:ORDERS
2:SHIPPING
3:GIFT SHIPPING
4:RETURNS